Shipping Policy

Shipping

Your order’s on its way! Need help with delivery? We're here to assist. Check out shipping fees, timelines, locations, and support for delays, missing packages, or damaged items.

Delivery Process

It takes approximately 1-2 business days for us to process your order. Orders placed on a weekend or holiday will be processed within the next 1-2 business days. Please note that all processing times may take longer due to a high volume of orders.

Order Status

Once your order has been filled, you will receive a Shipping Notification email. This email will include your tracking number and a link to check order status. You can also go to your account page on our website to check order status.

Easy Returns

We’ve made your shopping experience worry-free with a super easy return policy. If you're not completely satisfied with your purchase, you can return or exchange it within 30 days. For more details, please visit our Return Policy page.

Additional Information

Please note that US customers from Hawaii, Alaska, Puerto Rico, Guam, and the Virgin Islands will take 15-25 days for standard shipping and 10-13 days for expedited shipping. If you wish to ship to a PO BOX, the delivery time will be approximately 11 to 21 days, the policy applied to all countries. Therefore, we recommend you fill up your shipping address with specific places instead of a PO BOX to get your package in a desirable time. If you have filled in your address incorrectly, please contact customer service immediately to change your address before the shipment. Once the items are shipped, the address cannot be changed.

Shipping Time

Shipping Method Weight/Price Shipping Time Cost

• Standard $0.00–$98.99 6-13 days $7.99
• Expedited 0kg-0.5kg 3-5 days $45.99
• 0.5kg-1kg $49.99
• 1kg-1.5kg $54.99
• 1.5kg-2kg $59.99
• 2kg-2.5kg $64.99
• 2.5kg-3kg $69.99
• 3kg-3.5kg $72.99

Related Category

• Return & Exchanges
• Track Your Order

Still Have Questions?

We will reply during: Monday - Friday 11AM - 11PM AKDT Saturday - Sunday 4PM - 6PM AKDT

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